Support & FAQ

Clear, simple and transparent — just how we believe shopping should be.

Orders & Delivery

Where do you ship from?

All orders are carefully prepared and shipped from Portugal.

What are the delivery times?

Delivery typically takes 6–10 business days depending on your location.

How can I track my order?

You will receive a tracking link by email as soon as your order has been shipped.

Can I change or cancel my order?

If your order has not been processed yet, we may still be able to help. Please contact us as soon as possible.

How do the sets fit?

Our sets have a relaxed fit designed for comfort and effortless style.

If you’re between sizes, we recommend sizing up for the best comfort and fit.

Can I choose different sizes for top and shorts?

Our sets are designed in matching sizes. If you would like to mix sizes, please contact us — we’re happy to help.

What materials do you use?

Our terry sets are made from a premium blend of organic cotton and recycled polyester, offering softness, breathability and durability.

Where are your products made?

All products are carefully produced in Portugal.

Can I return my order?

Yes, you can return your order within 14 days after delivery.

Can I exchange my size?

If you need a different size, please contact us and we will guide you through the process.

What conditions apply?

Items must be unworn, unwashed and returned in their original condition.

If you have any questions, we’re here to help.