Terms of service

Clear, simple, and transparent — just like our products.

Terms & Conditions

1. Company Information

La Vie Solaire is a brand operated by:

NOISY COTTON – UNIPESSOAL LDA
Registered in Portugal
Registered address: R. da Popa 21, Quarteira, 8125-303 Faro, Portugal
VAT Number: PT518947408
Email: contact@noisycotton.pt

Throughout these Terms, references to “La Vie Solaire”, “we”, “us” or “our” refer to NOISY COTTON – UNIPESSOAL LDA, trading under the brand name La Vie Solaire.

2. Applicability

These Terms & Conditions apply to all offers, orders, and agreements made through our website.

By placing an order, you agree to be bound by these Terms.

3. Products

We strive to present our products as accurately as possible. However, minor variations in color, texture, or appearance may occur due to screen settings or production differences.

All products are subject to availability. We reserve the right to discontinue or modify products at any time.

4. Pricing

All prices are listed in EUR (€) and include VAT where applicable.

We reserve the right to correct pricing errors or inaccuracies at any time, even after an order has been placed. In such cases, you will be informed and given the option to proceed or cancel your order.

5. Orders & Payment

An order is confirmed once payment has been successfully completed.

We reserve the right to refuse or cancel any order in case of suspected fraud, unauthorized transactions, or other legitimate reasons.

6. Shipping & Delivery

Delivery times are estimates and not guaranteed.

The risk of loss or damage to the goods passes to you upon delivery.

Title to the goods remains with us until full payment has been received.

7. Returns & Right of Withdrawal

Returns and cancellations are handled in accordance with our Returns & Refunds Policy.

This includes your statutory right of withdrawal under EU consumer law.

8. Liability

We are liable for damages only in cases of intent or gross negligence, except where mandatory consumer protection laws provide otherwise.

To the maximum extent permitted by law, our liability is limited to the value of the purchased product.

Nothing in these Terms limits or excludes liability that cannot be excluded under applicable law.

9. Force Majeure

We are not liable for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, supply chain disruptions, or governmental actions.

10. Intellectual Property

All content on this website, including text, images, logos, designs, and branding, is the intellectual property of La Vie Solaire or its licensors and may not be used, reproduced, or distributed without prior written consent.

11. Complaints & Dispute Resolution

If you have a complaint, please contact us at contact@noisycotton.pt. We aim to respond within a reasonable timeframe.

Consumers within the European Union may also use the European Commission’s Online Dispute Resolution platform (ODR):

https://ec.europa.eu/consumers/odr

12. Governing Law

These Terms are governed by the laws of Portugal.

If you are a consumer, this choice of law does not deprive you of mandatory protections under the laws of your country of residence.

13. Contact

For customer support, please contact contact@laviesolaire.com. For legal inquiries, you may contact contact@noisycotton.pt.